An entrepreneur on a journey of discovery

Monday, January 22, 2007

Engage brain please

I just saw this letter on Jo'blog and thought it was worth sharing for it's sheer cringe-worthiness! You would wonder how things like this happen, but they do. Dinner bookings and timings is a tricky issue because patrons want to relax and eat in relative peace, but a restaurant is a business, so maybe the manager had the right idea and the worst execution.

The manner in which the issue was handled is disgusting and the manager should have applied some thought to his problem instead of tackling it without his brain. In many European cities they have 2 seatings at restaurants - one at 7pm and another at 9pm. Patrons don't mind because they are used to it and the establishments are very clear when you book. Maybe some local eateries could try out a system like this for busy nights. This will enable them to turn tables and increase income.

I have no idea whether us South Africans would take to a system like this, but it has to be better than what Fishmonger came up with.

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