At your service

Until now, my experiences with FNB have been somewhat mixed. The in-branch service is pathetic because the tellers haven't received proper training and the banks systems are outdated by at least a century, but their online banking is (IMHO) the best in SA.

It was therefore refreshing to see an FNB teller honestly showing their absolute lack of interest in even pretending to care.

Today I had the pleasure of watching my FNB teller pick wax out of his ear with a match while he waited for someone to phone and tell him how to order me a new credit card. Priceless!